Writing User Documents
This portfolio constitutes a semester's worth of work in the technical communication program at UNC-Charlotte. I created three documents: a print tutorial created with a group; a usability report created on my own; and a video tutorial created on my own. For each project, click on the accompanying icon to learn more about the work and to view the documents produced at each step of the process.
Adobe Acrobat Tutorial
For our first project, three of us worked together to create a tutorial for Adobe Acrobat. Our tutorial taught users how to add text and images to PDFs; to edit existing text and images; to add links to PDFs; and to add, edit, and remove comments.
Library App Usability Report
For this solo project, I created a usability report for an app released by UNC-Charlotte's J. Murrey Atkins Library. I had users test the app and perform several tasks, then summarized their experiences and recommendations in a final report to the library staff.
Todoist Video Tutorial
My final project was to create a tutorial for an app or process of my choice. I chose the mobile app Todoist, a to-do list app that has helped me greatly. I did the tutorial in video format, which was a new medium for me. I explained to users how to create an account in the app, then create and manage tasks, schedule and reschedule due dates, and plan large project with subtasks.