University of North Carolina at Charlotte​​​​​

August 2022-May 2026

Graduate student

• Earned Master of Arts in English, focusing on rhetoric and composition, and graduate certificate in technical and professional writing. 

• Relevant coursework includes Writing User Documents, Editing with Digital Technologies, Language & Culture in Digital Spaces, and Rhetorical Theory. Course assignments included print and video tutorials (using Adobe Premiere Rush), usability reports, and linguistic analysis.

• Paper produced in Gender, Culture & Technology presented at Southeastern Association of Cultural Studies conference, February 2025.

• Earned James H. McGavran Award (for excellence in writing about place) and John McNair Graduate Award in Technical/Professional Writing, spring 2024.

​

Blue Corona, Charlotte, N.C./remote

November 2018-June 2022

Content strategist

• Developed SEO-focused web content for 100–120 clients in sectors such as home services (HVAC, electrical, plumbing, home remodeling), law, financial services, and manufacturing.

• Commissioned freelance writers and published approximately 150 pieces a month in WordPress.

• Collaborated with account managers, SEO analysts, and web designers to create or optimize web content for new sites.

Copy editor

• Built editing and review structure that improved overall content quality and reduced errors by more than 95% across 200+ client sites.

• Established and maintained house style guide to ensure consistent and error-free writing.

• Coached in-house writers on writing and editorial best practices via in-person sessions and ongoing grammar/style support through Teams and the company portal.

• Edited draft copy and live websites, checking page text and metadata for grammatical, structural, factual, and technical errors.

​

Pace Communications, Greensboro, N.C.

August 2016-June 2018

Senior copy editor

• Edited blog posts, magazines, social media content, marketing materials, thought leadership essays, email, video, and annual reports for clients in the insurance, travel, and technology/SaaS industries.

• Created and maintained style guides for several accounts to ensure copy remained consistent and error-free, reflected client preferences, and matched industry standards.

• Supervised/mentored two junior copy editors and organized training to improve their editing skills.

​

Freelance writer and editor

​July 2010-August 2016

Writer, editor, fact-checker, and proofreader

• Clients include Pace Communications (Wells Fargo Conversations, Wells Fargo Lifescapes, Verizon Wireless, Walmart World), 3Play Media and the Catholic News Herald (Diocese of Charlotte, NC).

 

Columbia SC Moms Blog, Columbia, S.C.

​April 2014-December 2015

Contributing editor and writer

• Developed and executed editorial plan for locally focused parenting blog.

• Edited the work of eight to 10 writers; created graphics in Canva to accompany blog posts.

• Published posts in WordPress.

​

Pace Communications, Greensboro, N.C. 

​March 2005-July 2010

Destination Publishing Group, associate editor

• Planned and executed 20+ pieces of custom content that promoted U.S. cities’ business and tourism landscapes, showcasing metro areas in editorial sections of 20–60 pages each.

• Led content planning meetings of 10–20 city leaders to set section priorities, balancing advertiser interest and editorial quality; developed editorial plan and commissioned freelance writers.

• Wrote, edited, and fact-checked copy; collaborated with art directors to choose evocative images.

Wachovia Renaissance, managing editor

• Wrote, edited and managed copy flow for launch issue of national bank's magazine for wealth-management clients.

Teradata Magazine, copy chief

• Managed copy flow, edited, and created style guide for data warehousing company's quarterly B2B magazine.

• Worked with client to ensure each article was fact-checked and approved by stakeholders and subject matter experts.

Inside Pace, team leader

• Led team of 10 employees to produce monthly company newsletter.

• Worked with company leadership to ensure newsletter adhered to company standards.

Verizon Wireless team, consumer writer

• Produced brochures and sales collateral for Verizon Wireless stores; worked with art directors and account managers to meet client specifications and follow corporate brand guidelines.

​

News & Record, Greensboro, N.C.

​September 1999-March 2005

• Copy editor/page designer: Wrote headlines; edited for content, grammar and style; designed inside pages and section fronts.